Firesong

Jewelry Care for Beaded Bracelets

Please follow these simple care tips:

1. Keep it Dry:

• Avoid wearing your jewelry while swimming, showering, or exercising to prevent exposure to moisture and sweat.
• Remove before washing hands or applying lotions and perfumes.

2. Store Properly:

• Store in a dry, cool place, preferably in a jewelry box or a soft pouch to prevent scratches and oxidation.

3. Clean Gently:

• Wipe with a soft, cloth to remove oils and dirt.
• For deeper cleaning, use a mild soap and lukewarm water, then pat dry immediately. Avoid harsh chemicals or abrasive cleaners.

4. Avoid Harsh Chemicals:

• Keep jewelry away from household cleaners, perfumes, hairsprays, and beauty products that may cause tarnishing.

5. Wear with Care:

• Put jewelry on last when getting dressed to minimize contact with skincare and beauty products.
• Avoid stretching or and roll your bracelet(s) on or off to keep from overstretching or losing shape.

By following these steps, your jewelry will stay radiant and stylish for longer! ✨

I strive to make receiving your order as convenient as possible. Here’s what you need to know:

 

📦 **Shipping Available Upon Request**

Shipping is available upon request—please **contact me for a shipping quote** before finalizing your purchase. This ensures you get the best rate and delivery options tailored to your needs.

 

⏳ **Order Processing Time**

All orders are carefully handcrafted and will be fulfilled within **1 to 2 weeks** from the date of purchase.

 

🚀 **Need It Sooner?**

If your order is urgent, please reach out to me to discuss **expedited shipping options**, and I’ll do my best to accommodate your timeline.

 

📍 **Free Local Pickup**

Prefer to pick up your order? Local pickup is available **free of charge**—just contact me to arrange a convenient time.

 

For any questions or to request shipping, feel free to reach out before completing your purchase. I’m happy to help! 😊 

I want you to love your handmade jewelry, and I strive to ensure every piece meets the highest quality standards. Since each item is handcrafted with care, please review the return and exchange policy below before making your purchase.

 

Returns & Refunds

🔹 All sales are final. Due to the handmade nature of my jewelry, I do not accept returns or offer refunds. However, if there is an issue with your order, please reach out to me within 7 days of delivery, and I will do my best to make it right.

 

Exchanges & Repairs

🔹 Exchanges: If your item arrives damaged or defective, please contact me within 7 days of delivery with a photo of the issue. I will gladly replace the item or provide a solution.

🔹 Repairs: If your jewelry needs minor repairs due to normal wear and tear, I may be able to assist. Please reach out, and I’ll assess the best way to restore your piece.

 

Custom & Personalized Orders

🔹 Custom orders and personalized pieces are non-exchangeable and non-refundable. Please ensure all details are correct before placing your order.

 

If you have any concerns about your order, don’t hesitate to contact me—I want you to love your jewelry as much as I love creating it! 💕