Frequently Asked Questions
A guide to caring for your Raediant Designs pieces, understanding our process, and knowing what to expect when ordering handmade gemstone jewelry in Canada.
How long does shipping take for handmade jewelry in Canada?
Each Raediant Designs piece is created with intention, not urgency. Allow 1 to 2 weeks for custom orders, to ensure every bracelet meets a standard of quality and balance.
Once complete, shipping across Canada typically takes 2–7 business days depending on your location. You’ll receive tracking details as soon as your piece begins its journey.
Are your gemstone bracelets made with real stones?
Yes - every bracelet is crafted using genuine, carefully selected gemstones. I work with natural materials, which means each stone carries its own subtle variations in tone, texture, and depth. These differences are not flaws, but part of what makes each piece quietly one of a kind.
How do I care for my gemstone bracelet?
To preserve the integrity of your bracelet, I recommend removing it before exposure to water, lotions, or harsh chemicals. While durable, natural stones and elastic benefit from mindful wear.
When not in use, store your piece in a soft, dry place to maintain its finish and structure over time.
Can gemstone bracelets get wet?
Occasional contact with water won’t immediately damage your bracelet, but repeated exposure can weaken the elastic and affect the natural finish of certain stones.
For longevity, it’s best to remove your bracelet before showering, swimming, or washing hands.
What size bracelet should I order?
My bracelets are designed to fit comfortably with a slight give or natural drape. If you’re unsure of your size, I recommend measuring your wrist snugly and adding a small allowance for comfort.
If you need guidance, feel free to reach out - I'm always happy to help you find the right fit.
Are your bracelets durable for everyday wear?
My bracelets are made for daily presence, not just occasion. Each piece is strung on high-quality elastic designed for both comfort and resilience. Not only are my pieces made with gentle thought and care, but they are created to move with you, day to day.
What makes handmade gemstone jewelry different?
Handmade jewelry carries a different kind of energy - one shaped by process, not mass production. Each of my pieces is assembled individually, with attention to composition, balance, and material harmony.
This means no two bracelets are exactly alike, even within the same design.
Do you offer returns or exchanges?
I accept returns within 14 days of delivery. If something doesn’t feel right, I want to make it right. Feel free to reach out if your bracelet loses it's shape and I will restring it free of charge.
Please contact me at raediantdesignsnl@gmail.com to begin the return process, and I’ll guide you through the next steps.
Do you ship outside of Canada?
At this time, Raediant Designs ships within Canada only. This allows me to maintain reliable delivery times and a consistent customer experience.
Where can I shop your full collection?
You can explore my full collection of handmade gemstone bracelets through my online shop. Each piece is created in small batches, with new designs added regularly.
If you have a question that isn’t answered here, feel free to reach out. I'm always here to help!
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